Order Status

To help inform customers of the status of their order during busy seasons, we have set up the spreadsheet below.  Order status is updated about once every 1-2 days, so check back later to see if your status has changed.  And you can always contact us directly if you have specific questions.

Order status is broken up into six phases:
   1. Waiting list (this phase is only used when we have more orders than we can fill)
   2. Materials prep. (purchasing and cutting the wood, etc.)
   3. Sanding (we painstakingly sand every piece at every angle for best results)
   4. Finishing (if you chose to have your bed stained)
   5. Assembly (this phase takes a little time especially if you ordered drawers with your bed)
   6. Delivery/Pick Up (we will contact you as we get close to this final step to arrange a date and time)

Note: Your customer ID is usually the last 5 digits of your phone number (you may need to think of what phone number you gave us and then find it in the list). Dates listed are only target dates for completing each phase and may change before that phase is completed.

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